In the third-most read newer thread on the BlackBerry section of Experts-Exchange, member sarniscool admits that his first ever BlackBerry Enterprise Server installation attempt is giving him fits.

"How do I set this user up so that they can receive emails from the BES server,?" sarniscool asks. He writes that he already has downloaded the Desktop Manager, gone into the server and created a profile and generated and sent a password to use to activate the BlackBerry

"I typed that password in and activated from the BlackBerry, he writes."I've waited for about 30 minutes and nothing is happening. The server shows that it is initializing under status, but nothing else is changing."

His real wish in this regard is for step-by-step instructions.

These are, in fact provided by garicutri, the top-ranked BlackBerry expert on Experts Exchange.

"OK, when you install Desktop Manager ensure you select the "BlackBerry EnterpriseSever" option during the install," garycutri writes. " If these emails above continue to be blocked by your SPAM filter you won't be able to activate the users.

Then Garry advises:

1. Enter a rule into your SPAM filter to ensure the Blackberry emails aren't blocked.
2. Open BlackBerry Manager on the server just right mouse click in the users area and select "Add User".
3. Double click on the user and in Properties, choose "Set Activation Password".
4. Set a password and click Apply. the settings.
5. From the device go to the Enterprise Activation icon and enter the users email address and the password you just set.
6. Click the trackwheel and select activate.
   
   

Finally, garicutri mentions If you don't have an Enterprise Activation icon go into Options & Security (then General Settings on new devices), from security click the trackwheel and select Wipe Handheld. This will format the device and return it to factory settings.